Month: February 2016

Episode 18. Billie Holcroft, Romford Homes Estate Agency, B91

Episode 18. Billie Holcroft, Romford Homes Estate Agency, B91

Estate agencies are all the same” It’s something you hear from many homeowners that are unable to differentiate between poor, mediocre, good and great when it comes to choosing an agency.   More passionate, better customer service & lowest fees are some of the reasons some agencies give when asked about how they are different.…

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Episode 17 Melvyn Danes Estate Agency – Solihull ‎B91

Episode 17 Melvyn Danes Estate Agency – Solihull ‎B91


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Look at many agency web sites &  glib adjectives such as passionate, dedicated and caring are often evident.  Melvyn Danes, one of the Uk’s most experienced agents‎,however, epitomises what it truly means to have empathy and to care. A fascinating listen. One of our lengthier episodes, but, a great story does take time to tell.…

Episode 16: Simon Burt, The Estate Agent, Solihull B91

Episode 16: Simon Burt, The Estate Agent, Solihull B91

Guest on this episode is long time Solihull estate agent, Simon Burt.  A  “sleeves rolled up” attitude and strong desire to look after vendors with outstanding customer service are just two of the characteristics we hear about from this award-winning agency. Any estate agency needs time to connect with vendors and often the first contact is through a valuation.…

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Episode 15. Thornton Robson Estate Agents, Rugby, Warwickshire

Episode 15. Thornton Robson Estate Agents, Rugby, Warwickshire

Blazing a trail for female estate agents on Needle & Haystack, this episode features Tracy Thornton,owner of Thornton Robson Estate Agency in Rugby, Warwickshire. A culture that appreciates strong work ethic in the staff, but one committed to ensuring that everyone enjoys their work and contributes to the success. What makes the business of estate agency…

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